Richard Knights

Sales Manager

Born in the UK, then moving to NZ in September 2010, Richard joined Strategic Software on the 4th July this year. With a degree in Computer Science and 23 years of Sales and Marketing experience, Richard has spent his career selling complex Software and Hardware solutions and ran his own successful IT, Sales and Business Consultancy before departing the shores of the UK.

The past 6 years in New Zealand have been spent working for two corporate heavyweights in the guise of Canon and Fairfax Media and he now joins Strategic Software as our Sales Manager, responsible for revenue growth and customer relations. Richard is looking forward to a future working in an environment where his experience can help grow an established and forward thinking company. Richard has spent his entire working career in front line ‘client-facing’ roles and firmly believes in a ‘customer first’ approach to his engagement with his customers. Richard knows that by understanding your business he can help you achieve your goals for productivity, efficiency and profitability and is looking forward to meeting you all in the course of the next little while.

 

A man of strong family values, Richard now calls the friendly community of Brighton, Dunedin home and when not at work enjoys spending time with his wife, three children and one grandchild – feel free to tell him he doesn’t look old enough! Richard loves nothing more than taking time out to relax on the beach or to take the truck packed full of the family and explore the beautiful Otago and Southland countryside and coastline and enjoy the myriad of wildlife along the way.

 

Testimonial

“Strategic Software have provided our company with business management systems for the past 9 years. Their products and services continue to support our company and have been a major contributor to our success in the following ways;
– Strategic Software installed a business management system that accurately assists with scheduling our workflow. This is vital to our business success and client satisfaction.
– We are able to see where jobs are at any time and can review profit on all jobs.
. . . Prospect and conversion rates can be measured and followed up on.
– The system helps us plan and schedule work.
– The system is flexible and Strategic can customize reporting to meet our needs.
– In regards to payroll, we provide the hours and Strategic do the rest.
– Assists with keeping up to date with employment legislation and reducing risk.
– Strategic processing our payroll means that all employees pay details are confidential and records are accurate, avoiding disputes or disgruntled employees.
These processes allow us to concentrate on our own area of expertise in relation to staff and customer management and the very important task of continued improvement in quality production techniques.
Working with Strategic has allowed us to make continued improvements in measuring our key point indicators and time saving in gathering these KPI’s is key.
Strategic deliver a very professional, prompt and friendly service and we have no hesitation in recommending them.”

Neil Lewis, Director
Lewis Windows Limited

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